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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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LOVE IT!!
The customer service has been great. The quality of the leather is top notch. I am SO happy with my order! Would definitely buy more from Rove Concept!!!
Great furniture at a good price
Great furniture at a good price. One item came damaged but the company quickly replaced.
love the outdoor furniture
love the outdoor furniture. Had to be patient waiting for it to get to Toronto, but it came in great condition. When inquiring where it was in the process customer service responded quickly.
Gorgeous
I absolutely love the furniture and items on your website - I'm obsessed!! The only issue I have is with the website regardless of location or internet service the site is slow and freezes quite often. It will not stop me from buying, however! You're style and furniture are simply GORGEOUS! Thank you!
Another great experience with Rove…
Another great experience with Rove Concepts! Ordered four new outdoor dining chairs to match our new couch. Very excited to receive them!
Tulip Table purchase
I recently purchased the Tulip Table (Round) in lacquer and had to send in a request to hold the table until a certain date for delivery due to moving logistics. I received great service and can't wait until I receive the item.
Everything was perfect
Everything was perfect. The process its super easy and the customer service super helpful.
I already have a sofa and the quality its amazing
Fine quality products
Fine quality products. Ships fast. I am so excited for my new couch!
Egg Chair and Tulip Table
I am pleased with my order experience so far with Rove Concepts. I purchased the egg chair but was looking for more of a turquoise color but settled on the Aegean Blue. I also ordered the Oval Tulip table with 6 side chairs. We’re looking forward to receiving these items soon!
I also would have liked to purchase Herman Miller bubble lamp fixtures but Roce Concepts does not carry them.
Love the designs
We're still waiting for the delivery at the moment, but the process took less time than their expected duration, and everything love their designs/products!
Excellent customer service !!!
Excellent customer service !!!! So helpful and friendly and addressed all of my questions and concerns professionally.
Anxious
The process of ordering was fast and easy. My sofa has shipped and is scheduled to arrive on 7/2. I will write a review upon receipt of my purchase. So far so good!
Very Satisfied Customers
This is our third order with Rove and we couldn’t be happier or more impressed with the customer service and the quality of the furniture we have received thus far.
I had mistakenly logged in to the…
I had mistakenly logged in to the Canadian version of your site and couldn't figure out why the pricing didn't match what I'd seen previously. I "chatted" with a gentleman who was super friendly and helpful in getting that situation corrected. Thank you!
I used the chat to inquire about the ETA for delivery on our furniture order
I used the chat to inquire about the ETA for delivery on our large furniture order and was provided with this info quickly. My other questions were answered also. The customer care representative I chatted with was very helpful, professional and friendly.
I was reviewing the product which I…
I was reviewing the product which I placed order and had few questions around Shipping or Delivery questions which were answered. Its good that all the information is available online as well.
The products look fantastic
The products look fantastic. I'm very excited about getting the new table. The website is good and the videos of the product are helpful. I had a couple of questions and the concierge was prompt and helpful through the live chat. The only reason I didn't give 5 stars is that I found the shipping cost to be excessive.
