Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Limited selection, but good

Limited selection. We’re out of some items. Other than that a good experience.
6 years 6 months

Customer service was great

Customer service was great
6 years 6 months

Smooth online ordering experience

I recently ordered a bed from Rove Concepts. The company had quickly sent me fabric swatches to evaluate, and they also answered my questions about the weight of the bed and the timeframe and terms of delivery. Overall, the process of ordering the bed had been very smooth. I look forward to receiving and installing my new bed with as much ease!
6 years 6 months

Beautiful!

Love the products that Rove offers!! It’s all beautiful! Customer service contacted me when I left an item in my cart for a day, which was appreciated. The only downside I can see is how much shipping costs. Overall, quite happy- will see the quality when it arrives!
6 years 7 months

Amazing quality of fashionable counter stools

The shipping is faster than I expect and I am so glad to get these two good looking counter stools with amazing quality and price!
6 years 7 months

Service has been amazing

Service has been amazing - despite having a couple of issues with my prior order and need to process a return, there is always someone to answer my questions available. Very happy with the customer service.
6 years 7 months

Super easy to find what I wanted

Super easy to find what I wanted, great service, easy checkout, and a great price.
6 years 7 months

Great product and service

My order was ready super fast and the communication from Rove was very prompt and clear. Pick up was very easy also. Got the Marcus dining table and love it. It's very good quality.
6 years 7 months

Customer Service

Customer service was very helpful in providing the information and details I needed to plan my purchases.
6 years 7 months

i love the convenience of shopping…

i love the convenience of shopping online
6 years 7 months

Great products!

Easy navigation through the site and products were very descriptive. Shipping fee to Canada is extraordinarily high, even for just one small item being delivered...please reassess this.
6 years 7 months

So far

So far, the experience has been very good. I haven't received the items yet, but i very much look forward to it.
6 years 7 months

I decided to return the chairs in my…

I decided to return the chairs in my order after stumbling upon a pair of great vintage chairs that I wanted instead. The customer service rep was helpful and quick in setting up a return to sender so I didn't even have to receive them and stick on a label etc in order to do he return. I found it fair that I would need to pay for the return shipping. I also barely had any wait time on the phone before being connected to a rep. Thanks!
6 years 7 months

Modern looking

Modern looking, well made furniture that is of great value. Looking forwarding to ordering more pieces to fill my new home.
6 years 7 months

Overall quite a good shipping experience

Overall quite a good shipping experience
6 years 7 months

Was a smooth shopping experience

Was a smooth shopping experience so far. Expecting the rug this week and will know more then.
6 years 7 months

Great téléphone support

Great téléphone support. Waiting on table to arrive now - very excited!
6 years 7 months

Excellent company!

Excellent company! My fiancé and I had been eyeing furniture here for a while as everything is gorgeous and unique! Finally purchased a bed frame and couldn't be happier!
6 years 7 months

Rove rocks!

Lovely site to check out the gorgeous furniture! Great experience online.
6 years 7 months

Excellent service

Excellent service, delivery and product!!
6 years 7 months

Website works well

Website works well, yet to see the actual furniture but seems like high quality for a good price
6 years 7 months

High quality, easy delivery

Very very pleased with the quality of the chairs and the delivery was seamless!!
6 years 7 months

Sorin Bed

Geat Customer Service when I called to get help with my order. Shipment arrived as promised and great bed. One of my best online shopping experiences.
6 years 7 months

Rove Concepts has surpassed my…

Rove Concepts has surpassed my expectations in regards to customer service. For being exclusively online, they have responded to all my questions promptly. I will definitely purchase more from RC!
6 years 7 months