My first purchase from Rove was just a few months ago. I live in Canada and was disappointed to learn that their sales are often for US customers only. Thankfully, Rove created a membership program, a one-time $50 fee and you get 20% off all purchases for a year. This was the push I needed to finally get the sofa I’d been eyeing for a year! I purchased the Hugo Sectional in Solstice Vintage Velvet, a bright blue. This colour was not what I truly wanted, I wanted the pale beige (which they call Alesund) but I knew that my children might end up doing some damage to a sofa in such a light colour. I contacted customer service to ask if the seat covers were removable and if I could order an extra set, just in case my children ended up damaging the blue seat covers. The rep was very helpful and the response was better than I could have imagined! The entire sofa has a removable cover —the back, the arms, everything— is held in place by some seriously strong Velcro. The rep let me know that I could order an entire set of “replacement” covers. So, for now I have a stunning, massive, comfortable blue sofa with the largest chaise I’ve ever seen *and* I can have my dream sofa, in my dream colour when the children are older and more responsible! The velvet is a soft, very thick, tightly woven fabric. The Alesund is very soft as well.The seat cushions on the sofa are on the firm side but very comfortable, I can tell it is going to last. The sofa had no off-gassing smell that some furniture has when it first arrives. I had such an incredible experience with Rove when I made my first purchase, I went back for some throw pillows and a TV stand. I went with the Andrej TV stand and used the 20% off voucher I received when I purchased the sofa, making the TV stand an unbelievably low price. It’s exactly as pictured, no assembly required and it was packed really well. I tried to make my third purchase tonight, the Aubrey dining chairs and matching counter stools and the 24 hour flash sale price is not showing up in my cart. The site does have glitches once in a while but the occasional website issue isn’t that big of a deal to me, I think quality is the most important thing when one shops for furniture, and Rove, they’ve got that down.

Rove Concepts specialist Karla was a great help and every time we would go back to the website she would pop up in the chat to answer our question. Ordering process was smooth and the Mother’s Day sale was a plus. Can’t wait to receive our items and hope to order from Rove again.

Can’t wait for our new patio dining table to arrive!

Evelyn Dining Table in White Carrara Marble. This is really more 2.5 stars than 3. Shipping: to start with, Rove Concepts' shipping is vastly overpriced for what you get. I paid $230 for shipping that would only deliver to the first floor of my building. The main package itself weighed well over 200 pounds, so I can understand why shipping is expensive, but to pay over $200 and not receive help getting multiple bulky and/or extremely heavy packages up to my apartment is a little absurd. Adding to that, Rove's shipping partner (EFW) was extraordinarily unhelpful on the phone and was unable to ever actually tell me an estimated delivery date or time until 30 minutes before the package arrived. The actual delivery driver was good, but the whole process was frustrating, especially after paying so much for shipping. Packaging: the packaging was fine and nothing was really damaged, although the legs were very difficult to get out of the wooden-slat covered cardboard box. There was no cracking on the marble or significant damage to the wooden parts (apart from a few noticeable scratches and dings). Assembly: this was the most frustrating part. THIS PACKAGE DID NOT COME WITH INSTRUCTIONS FOR ASSEMBLY. For a nearly $2,000 table that requires assembly, you would expect some direction from Rove, but there was none. I ended up figuring it out after trial and error, but it was frustrating that there were no instructions. Additionally, the holes drilled in the various pieces did not match up and I had to leave multiple important screws out of the assembly because they would not fit. In my opinion, this is unacceptable for a nearly $2,000 table. Appearance and finishing: overall, the table looks fairly good. I didn't have any issues with yellow lacquering on the marble that some reviews have mentioned; the marble is white and appears similar to the photos on the website. However, the wooden base is SIGNIFICANTLY lighter than the shade depicted on the website. I was expecting a dark walnut color that would complement my dining chairs, but instead the Evelyn base is quite light, appearing like the actual Ash it is made of than the Walnut it is advertised as. It's almost like my particular base didn't get the walnut finishing color that it was supposed to receive. Again, pretty frustrating for a nearly $2,000 table, especially when the table is marketed as having "dark wood" and a "painted walnut finish." Overall: Would I recommend this table to a friend? Eh, I suppose. But I would first make sure (1) that they are looking for a light wood base, NOT WALNUT COLOR, (2) that they are capable of moving a bulky, extremely heavy package on their own after overpaying for shipping, and (3) that they are capable of assembly with no guidance, while also being comfortable with leaving components out of the table because they don't fit. This table is solid, but it is ultimately pretty overpriced. I should add that this company is extraordinarily deceptive in how it handles reviews. Before purchasing my table, I read a number of reviews of that same table on TrustPilot, because I didn't trust the nearly 5-star rating on the Rove website. Sure enough, there were a number of 1-3 star reviews for the Evelyn table on TrustPilot that never made it to the Rove website. I'm sure that they do not allow reviews directly on the Rove site so that they can filter which reviews are added from TrustPilot to the Rove product page. If anyone reads this, I would not trust Rove's own ratings or reviews for anything.

I purchased the Francis Outdoor Modular Sectional and was very pleased when I unpacked it. It was easy to assemble, the fabric is of high quality and is a very handsome, modern outdoor sectional. Having looked a a similar Gloster set for much more money, this outdoor sectional is great value.

Excellent customer service and quick delivery. The Wishbone counter stools are exactly as pictured. Simple, comfortable and stylish.

Love it. Very comfortable.

Ordered a media stand from Rove Concepts. Purchase process was simple and delivery was fast. Item arrived well packaged and ready to go right to the front door. Furniture is solid and beautiful.

Ordering off of the Rove website was easy and enjoyable with the categories of home furnishings easily defined. The descriptions and dimensions of the furniture was a valuable tool in making a choice amongst your vast selection. Thank you!!

Bought the Winston48” round midcentury modern dining table. Great delivery, fairly easy to put together and looks beautiful!

We ordered the Dresden sectional sofa for its clean lines and modern style. We received the sofa last week and it was exactly as described and shown on the website and we are very happy with the purchase. It required some assembly (instructions not provided), but it was easy to put together after laying out all the pieces and giving it some thought. The material feels durable and made of high quality. This sofa is not the type that you sink deep in to, but more on the firm side. It's exactly what we expected. The packaging was excellent and it took quite of bit of time to get everything unpacked. However, one of the pieces of the sectional was badly damaged during transit due to something heavy being dropped on the box. Customer service was great to work with and ordered us a replacement for the damaged piece. After waiting 5 months from order to delivery, it's a bit frustrating that we have to wait an additional 8 to 10 weeks for the replacement piece. But we understand that it takes time to manufacture furniture. Overall, we are impressed with Rove Concepts style, quality, and customer service and look forward to purchasing more furniture from them in the future.