Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Five stars
Easy to navigate website, quick and easy order, great selection.
3 years 6 months
Service, delivery and product
Service, delivery and quality of product are all awesome from Rove! xoxox
3 years 6 months
Very easy website to navigate and…
Very easy website to navigate and explains details thoroughly. I haven’t received my order yet, buts that’s to be expected.
3 years 6 months
Navigating through Rove Concepts' site…
Navigating through Rove Concepts' site is one of my favourite things to do. It was easy for me to pick out a dining table that will suit the style and decor of my home. Placing the order was a breeze. I gladly became a member and look forward to more purchases from Rove Concepts in the future.
3 years 6 months
Love Rove’s style
Love Rove’s style and really looking forward to receiving our new counter height chairs. Had trouble with having the delivery sent to our country home rather than our house in the city. Would be great if an account was able to have a couple of addresses in the system. Contacted customer care though and they told me I could request the new address after purchase so I added it to the notes.
3 years 6 months
Everythings been great so far
Everythings been great so far
3 years 6 months
Excellent Customer Service
I recently placed an order for Angelo dining chairs. The website was easy to navigate and I reached out to RC regarding questions I had. The concierge team was fantastic and provided a prompt response. I'm looking forward to receiving these beautiful dining chairs.
3 years 6 months
Easy transaction
The transaction was very smooth and easy. I ordered the swatches of the fabric I was thinking, they came in within days and I ordered my Milo Sectional. It has already shipped and I can't wait to get it set up in our new home!
3 years 6 months
I Love your store
I Love your store, style and lines.
Also, the quality has been great!
3 years 6 months
Good/easy experience
Website is easy to navigate, as are all the customization options. The furniture looks really nice online, I'm anxious to receive it in person!
3 years 6 months
Seamless experience with one recommendation
Visiting the website was a great experience! We found exactly what we wanted and purchased the membership plan along with it. Can’t wait for our product to come in and see how it looks!
One thing we would request is have more items available for AR viewing if possible. Unfortunately, every item has the option for “view in my room” but when we get to that page only a select few are actually available to view.
3 years 6 months
Loved everything!
Loved everything!
3 years 6 months
Evelyn dining table & chairs
Prior to purchasing my evelyn table and aubrey chairs, I contacted the customer service regarding the size of the table and wood stains. Customer service agents, Alfred and Melisa, were very responsive and helpful! I originally wanted to schedule an appointment to visit the showroom in Melrose, CA but they were booked all the way until first week of June. So I had to solely rely on the pictures on the website for my purchases. I wish that the showroom will be open more days of the week, especially on Sundays.
3 years 6 months
I’m extremely happy with the look and…
I’m extremely happy with the look and quality of the chairs I ordered. Beautiful products with exceptional costumer service.
3 years 6 months
Nice home goods, terrible website, slow expensive shipping
Although there are some nice items on the the website, I find the website to be extremely slow and not user friendly. This has caused me to look elsewhere to purchase home items. Shipping is also extremely expensive and took almost one month after my item was noted as being in the warehouse.
3 years 6 months
We love the hunter bedroom sets in our…
We love the hunter bedroom sets in our home! So satisfied with the texture, color and quality! Highly recommended!
3 years 6 months
I have been a customer since 2019 and…
I have been a customer since 2019 and every product I got (wish bone chairs, Hunter nightstand and now a king size Ophelia bed) has been just great in quality, price and excellent customer service.
3 years 6 months
Great Experience! Definitely Recommend
Easy purchase experience. Great delivery service. Quality of product is as described. Everything looks great!
3 years 6 months
I had put in the wrong delivery address…
I had put in the wrong delivery address and the customer service rep helped me right away, despite it being on Saturday!
3 years 6 months
My experience with Rove Concepts has…
My experience with Rove Concepts has been wonderful. I had a question about a piece of furniture and it was answered promptly and efficiently. I look forward to further purchases in the future!
3 years 6 months
Clear and Easy
Website is clear and easy to navigate. Products are well designed and at a fair price.
3 years 6 months
While I was picking the chairs/table
While I was picking the chairs/table, I was chatting with an agent the whole time. She solved my questions about the color of the wood, as well as indicated the number of chairs. She told me everything I needed to know, even the estimated time of delivery. I am still decorating my house and I will definitely continue asking the agents for ideas and valuable suggestions.
3 years 6 months
Great quality and fast delivery
I read the reviews but they seemed too good to be true. I went ahead and ordered anyway and was very pleasantly surprised! Great quality and super fast delivery. I’ll surely order from Rove again.
3 years 6 months
Great shopping experience...
Great shopping experience...furniture looks very promising. Can’t wait to receive my merchandise.
3 years 6 months