Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Excellent customer service
Excellent customer service. Emily was extremely friendly, efficient, and knowledgeable.
7 years 1 month
I just placed an order for a TV stand
I just placed an order for a TV stand, and the customer support was so great and helpful. 5 stars for service
7 years 1 month
Great quality.
Great quality.
The quality of the wood veneer and solid fabrication is fantastic. Assembly instructions could have been clearer, but ok. I am really happy with the bookcase. My only issue is with the environmentally unfriendly packing foam that should no longer be used.
7 years 1 month
The site is beautiful
The site is beautiful. I found the delivery. Harge quite expensive though! Waiting for the actual product to arrive:)
7 years 1 month
Great experience
Great experience
7 years 1 month
Awesome website
Awesome website! User friendly! Also all the furniture is pretty!!!
7 years 1 month
site was easy to navigate
site was easy to navigate. appreciated the financing available. Love the products!!
7 years 2 months
Nice selection of furniture
Nice selection of furniture. It was a little frustrating ordering, as the sales person didn't seem to understand what I needed, but she did get back to me quickly.
7 years 2 months
excellent service and good products
excellent service and good products
7 years 2 months
Superb customer service
Superb customer service! If items were not so expensive I would do more purchasing. Other than cost, great experience.
7 years 2 months
Great service,
Great service,
7 years 2 months
Very efficient and easy to navigate
Very efficient and easy to navigate
7 years 2 months
My dealings with Rove so far have been…
My dealings with Rove so far have been great. I'm looking forward to the sofa and will be interested to see how the pickup process at the warehouse goes.
7 years 2 months
Janice was very helpful in adjusting my…
Janice was very helpful in adjusting my ship date once I realized that I could not receive the shipment! Look forward to seeing my order.
7 years 2 months
High quality and beautiful pieces, outstanding customer service!
Rove Concepts is a boutique furniture manufacturer and retailer that focuses on high quality design and productions. We just got a new place with nothing but a floorplan and their team was patient and attentive in helping us make the best selections based on the look and feel we wanted.. They were quick and responsive to our requests, and worked closely with their US and Canada logistics team to make sure we would get everything in one delivery on time. Overall, a wonderful experience with a company that went out of their way to make it super easy for us to furnish our whole place in the shortest time possible. We're super happy with the final selection and impressed with the quality of their products. Highly recommend Rove Concepts to anyone looking to spice up their place.
7 years 2 months
Great piece of furniture and easy…
Great piece of furniture and easy delivery! Will order again.
7 years 2 months
Straight to the point
Despite a few glitches with the mobile site, Rove operates a straightforward and easy to use site.
7 years 2 months
Fast service and god prices
Fast service and good prices. I wish shipping were a little cheaper:)
7 years 2 months
Very easy process
Very easy process. Ordered my beautiful buffet, got it the day after it said it would be shipped and had 2 very nice men unload it for me. Very happy.
7 years 2 months
Great Brand Experience
I just placed my order, so I do not have any feedback yet on the product itself. But I can say that the online experience was excellent, and the price was competitive for the item. I found a similar version of the chair I ordered on a couple other websites and was able to get it at Rove for the best price. Compared to the other websites, Rove also offered the best images of the item, and best overall brand experience.
7 years 2 months
Beautiful product but extremely hard to put together
The Elias bookshelf is beautiful but it was a nightmare to put together. None of the parts were labeled and they all look similar enough that it made putting it together with the limited directions provided, very difficult. Simply numbering or lettering all of the components on the actual components would've made it an easy process.
7 years 2 months
It's nice and easy to place an order…
It's nice and easy to place an order and the product is good quality. I've been specifying pieces from Rove for years!
7 years 2 months
Helpful service and efficient
Helpful service and efficient
7 years 2 months
Furniture looks great but the chairs if…
Furniture looks great but the chairs if pushed too close to the table, chair arms get stretched. Few of the chairs already have marks. Sent an email to customer care but no reply.
7 years 2 months