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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Incredible sofa
Incredible sofa. We are absolutely thrilled with the product - it was worth the wait! Thank you.
Great website and images of the…
Great website and images of the products. I felt confident in purchasing your product compared to other websites such as West Elm, Wayfair, etc.
Perfect Dining Chairs
Found the perfect dining chairs on your website. I have a 14ft dining table and needed a large amount of chairs and you were able to accommodate my request. I called and spoke to customer service to place my order and they were amazing to work with. I noticed once I placed my order that the sale price was not provided on 2 of the chairs and they quickly fixed the order and refunded the over charge. I am looking forward to receiving my chairs and I will be using your website again in the near future.
Customer service was excellent and…
Customer service was excellent and products look great (yet to receive). The only complaint was the high shipping cost, which took me by surprise. Customer service explained the cost to me well, however, and I felt satisfied.
I picked up my chair at the warehouse…
I picked up my chair at the warehouse in Los Angeles. People working there were very helpful. If they were open on weekend, it would be even better.
Very nice experience to work with Rove…
Very nice experience to work with Rove Concepts. Professional customer service. The product quality and available material selection was excellent. Delivery was prompt and without any problem.
Haven't received the couch yet but…
Good website experience! Haven't received the couch yet but order process was super simple and easy and they had my item in stock. Will update once I receive the couch!
I reached out to Rove concepts after…
I reached out to Rove concepts after discovering that just a few days after I placed an order, they started running a higher promotion. Within a day, one of the team members from their customer care team reached out and offered a price adjustment per their super reasonable policy. Super impressed by the way they quickly responded and how they upheld their words! Thank you Rove concept!
Fantastic contemporary/modern design…
Fantastic contemporary/modern design and will be purchasing more in the future ! Can't speak to the quality of my new sofa yet until it's been delivered and used for a month or two.
Being a Linux Engineer who builds servers for web servers - the website could use a little tweaking to be more user friendly and intuitive for a total experience.
I have been very impressed with all of…
I have been very impressed with all of my purchases from Rove thus far. The quality is incredibly high and the design features are on point. For the price that you pay, I feel like you get a lot. I recommend Rove to my friends, and I will likely be a longtime customer.
Crazy about this table!
Crazy about this table! Beautiful, unusual, high quality. I could go on and on. LOVE it!!!
We just made our second purchase and…
We just made our second purchase and eagerly awaiting our new table. I would’ve given 5 stars but the shipping of our chairs was crazy - from the GTA to Vancouver and then back again, which is quite wasteful (and surprising for a west-coast company). Regardless we are so happy with the quality of our purchase - even if we had to wait for them to travel Canada!
I love my Rove furniture and the…
I love my Rove furniture and the customer service is amazing. Will be buying more over the years to come
Gorgeous + Functional + Made to Last
Chic and modern yet comfy and welcoming - a perfect blend of attributes! Deep seats, wide arms, and generous chaise add to the cozy factor, yet sofa is also firm enough that you don't get totally lost in it. Our family LOVES this piece and I know we will be enjoying it for many years to come. We were a little unsure of buying something we had not seen in person, but Rove Concepts delivered 100%+, with exceptional customer support every step of the way.
Easy to use website
Easy to use website. Great modern selection Shipping only took 24 hours to send out
Perfect
The dining table I ordered is absolutely beautiful and such great quality! It also arrived within 3 days of placing the order! (Take into consideration I live in Vancouver where the item was shipped from). Not a huge fan of all the styrofoam used in packaging but it arrived inn perfect condition. Easy, smooth process from start to finish
Eagerly awaiting my luxe couch
Eagerly awaiting my luxe couch. Website was easy to navigate and customer service has kept me informed and made themselves available to me every step of the way! :)
Great value and customer services
Great value and customer service. This is hands down the best way to buy furniture.
Easy to navigate through the website
Easy to navigate through the website. There are enough photos so you know what to expect of the product. The photos are not deceiving as the products I've received match the description and images exactly. Great quality.
Amazing site!
The website is not only beautiful but seamlessly easy to use! I think Rove Concepts makes the online furniture shopping experience quite attractive. I do wish, however, that there were more pictures of the furniture not as stand alone pieces, but with other pieces in a room. This would help making decisions a little easier.
Fast and accurate service and delivery
Fast and accurate service and delivery. Chairs arrived in perfect condition.
Love the stools
Love the stools! Incredible quality and service. Would highly recommend this product and purchasing from Rove Concepts
