Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Beautiful furniture at great prices-…
Beautiful furniture at great prices- much less than their competition. In addition, they sent out fabric swatches to help with the decoration. I would recommend them to anyone wanting good furniture and helpful staff.
5 years 6 months
The Aalto is a very comfy and stylish…
The Aalto is a very comfy and stylish chair. It's exactly what I wanted. I can curl up in it, sit up right, stretch out. And it looks so dang good. Will absolutely buy from Rove again.
5 years 6 months
Easy shopping experience
Easy shopping experience. They had the details for the product clearly lined out, reviews available, and other similar products available for view.
5 years 6 months
Easily found the couch we wanted
Easily found the couch we wanted. The website was simple to navigate and the online images were very helpful in choosing colors and style. The purchasing process was fast and uncomplicated. Tracking our order now is a breeze. All in all a good shopping and buying experience. We can’t wait for delivery!
5 years 6 months
Milo sectional
Milo sectional just arrived and it’s absolutely perfect! The vintage velvet in solstice is a show stopper. So beautiful! Received great support to answer all the questions I had and the fabric swatches came quickly.
5 years 6 months
The online customer service was very…
The online customer service was very helpful. Addressed and resolved my issue.
5 years 6 months
Aubrey Chairs
The chairs came as expected, the material is amazing, worth 300$ per chair! it may have took a while for it to arrive, most likely because i pre-ordered it, but overall i had a great experience with rove concepts! good customer service. most of my furnitures are from them! all my guests love my furnitures!
5 years 6 months
I am trying to purchase several pieces…
I am trying to purchase several pieces from the modular sectional, but cannot get a straight answer from the reps I have contacted, they either don’t answer or answer something that’s not related, frustrating and very disappointing as I really like the furniture :(
5 years 6 months
Website needs fixing but good…
Website needs fixing but good furniture/prices. The website seemed to have a lot of bugs. I had to switch between 2 browsers and ultimately use chrome incognito mode in order to make it work.
5 years 6 months
It's a fairly lengthy process but the…
It's a fairly lengthy process but the furniture is really nice. One piece came damaged and it was a nightmare dealing with the company. Customer service is friendly but has no escalation power and their "claims" manager might work once or twice a week. Quite frankly, I have never experienced such a poorly executed customer service and resolution center - I've had better experiences with airlines.
5 years 6 months
Stools are perfect
Stools are perfect. The walnut veneer is higher quality then I was expecting. They are super sturdy/stable, my young kids can climb up them without them tipping.
5 years 6 months
Handsome stool at a good price point
Very easy to order online. I had a question regarding shipping and it was answered promptly. I eagerly await the arrival of the "Norman" counter stools that I ordered and will update my review upon receipt.
5 years 6 months
Very helpful customer service
Very helpful customer service
5 years 6 months
We bought 4 Hal chairs to go with our…
We bought 4 Hal chairs to go with our Marcus dining table. They match beautifully and seem much sturdier than these replica ones that we bought on another site. I have two issues with them: 1) The seat height isn't higher than I thought. The seat measures slightly higher at the front than the back, so for someone petite, this can be a problem since both feet don't comfortably rest on the floor. My husband, whose much taller than I am, didn't mind it, but did notice this height difference as well. The second issue is that the seat back hits at an odd spot. Again, for someone petite (5'3"), maybe it's my particular stature, but the top of the chair hits across the scapulae. Even though we replaced our flimsier chairs with these sturdier ones, they're also less comfortable for me. We got them on sale, they match, and we're keeping them for a while I guess. But unfortunately I won't be doing any lounging in these.
5 years 6 months
Good and easy.
Good and easy.
5 years 6 months
Beautiful Marble Pedestal Table
The marble pedestal dining table from Rove is beautiful and solid. It met all of our aesthetic and functional requirements of the space. Delivery was on time, as promised and process was smooth.
5 years 6 months
Great service and products
Great service and products. I highly recommend this brand - high quality at a great price.
5 years 6 months
Simple and straight forward process
Simple and straight forward process. Look forward to receiving my order!
5 years 6 months
I haven’t received my table yet but…
I haven’t received my table yet but shopping experience was great and easy. Fingers crossed I love the table :)
5 years 6 months
Furniture
Good customer service
5 years 6 months
Lovely well-made chairs!
Lovely well-made chairs!
5 years 6 months
Great!
We had an easy time ordering our stools!
5 years 6 months
The rug I chose for my clients dining…
The rug I chose for my clients dining room is GORGEOUS! I wasn’t sure how I would feel about the different piles within the rug. I was surprised at how soft all of the textures were! Looks like great quality and I will be buying more!
5 years 6 months
The team was very helpful in answering…
The team was very helpful in answering my questions.
5 years 6 months