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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Love my oval marble table from Rove!
I recently purchased a 79" marble oval dining table and Soren bed from Rove and was very satisfied with both items. This is especially so for the table -- I cannot stop looking at it; the quality is great. The delivery service that was used to set up the table (which was very heavy and not easy to move) was also very professional.
New couch in the way!
My husband and I were looking for a new couch and fell in love with the Hugo Sectional. Since we have a cat, we opted for the leather version, our last couch was fabric and our cat destroyed it! The Boxing Day sale definitely helped( 15% off and 15% back in credit).
Nirman counter stools are definitely a winner!
We love Rove’s Norman counter stools! It’s an old style with a modern contemporary vibe. In fact, we liked them so much, we went back and ordered again. Had a problem with one damaged in shipping, but Rove’s customer Service certainly took care of us and made it right. These stools aren’t always in stock, but worth the wait.
Repeat purchase
This is my second time purchasing furniture and as usual easy and efficient. Customer care is top notch they are pleasant and helpful. Making sure everything is amazing!
Would definitely refer Rove to my friends.
I have not received order yet
I have not received order yet. Tried the chat but conversation timed out on multiple occasions. I was told I was going to receive a quote but i had to call 3 days later to finally receive it. I hope that the processing of order and delivery will go smoothly.
Beautiful barstools
I ordered 5 barstools from Rove Concepts, and they are beautiful.
My only complaint is with the shipment company they use (Pilot Freight Services).
The shipper only delivered 4/5 barstools initially and it took a lot of effort to track down the last one. It was very difficult to contact the shipment company as well.
Great customer service
Great customer service. Product shipped in excellent condition. Beautiful furniture.
great quality
great quality, worth the price.
But not that many options, both color wise and style wise :/
Aubrey Counter Stools wonderful
I love my new Aubrey counter stools which were delivered when Rove Concept said they’d be and look even better than the photos online. They are strong, comfortable and very well made and wonderful at the open kitchen counter in my newly purchased New York City apartment. The stools arrived boxed and well packed for the trip from China where they were made; all four in perfect flawless condition. Mine are the cream white. I very much appreciated the diagrammatic drawings with dimensions on the specifications page online which let me know I had counter space for 4 and not just 3. I highly recommend this Vancouver company Roveconcepts to others.
Dining table
We found your website by looking for modern dining tables.
We really liked your selection of inventory and the way your products are photographed.
We are looking forward to receiving our new dining table, and are especially pleased that you are a Canadian company.
cheers, Dave & Peggy, Ontario, Canada
I purchased the Compas Chairs
I purchased the Compas Chairs. Priced great and very sturdy. Sleek lines, pleasantly surprised by the quality and material for the price. Receiving the chairs was a bit of a hassle with the shipping company and it took a long time to receive them, but once we did get them, I was very happy!
I love their customer service!
I love their customer service! They were willing to work with me on my pick up date for my dining table. They made me feel at ease and super happy with my order. I will definitely be ordering again!
Loved the Compas chair
Loved the Compas chair, sturdy, amazing quality and they were delivered timely and through a great shipper!
very pleasant experience, good company
I had to cancel and order. They were so incredibly helpful. Will always think of them first as i look for contemporary furniture
beautiful furniture
beautiful furniture, clearly outlined options for shipping, no confusion on the site at all.
Excellent customer service
Excellent customer service, timely delivery, and great product. Very Happy!
Huge Fan of Rove Concepts
Every purchase I have made with Rove, I have been extremely satisfied with.They always impress me with beautifully made, quality products. I am a big fan and would highly recommend!
Excellent customer service
I love the website and had no trouble getting customer service on the phone to answer questions. They were very helpful and I'm looking forward to getting the chair I ordered. I did order swatches and they literally took 1 day to get to me. So happy with the service. Will update the review when it arrives.
Using the website was easy to navigate…
Using the website was easy to navigate & complete the order. Now patiently awaiting our delivery. I did not correspond with customer service. Hopefully I will have an opportunity to update my review once I receive the item.
